acac Fitness & Wellness Albemarle Square

Lucas W 2 months ago

Awesome gym I have a medical condition and I needed to alter my membership and they were extremely understanding. Good atmosphere, good equipment although there shoulder press machine is more abduction than an anterior frontal movement

a K 3 months ago

I called to cancel subscription 2 times they didnt even send me confirmation. Plus charged 50 dollars cancellation fee. Thank you!

Sarah Jackson 3 months ago

I have been a member for 10 plus years. This past year my husband fell ill and was unable to work. I put our family membership on pause. After the 3 months, I spoke with Chuck explained our situation, and that my husband was in therapy and could we keep it paused. He said he would just cancel it, and when we were ready to call back. So I call back on June 15th, and he wanted me to pay a 50 dollar activation Fee. Fir what activation im not sure, but so much for treating your loyal customers kind during their low times. Never again !!!

Georganna Evans 5 months ago

Cleanliness is generally good, especially in the morning shift. Staff seems to take quick rounds to tidy up machines. I did notice sweat wipes running out once or twice in the evening. That was quickly restocked after mentioning it. The gym feels structured, not chaotic, which helps me stay focused on workouts without distractions.

Julie Richardson (Witten) a year ago

The physical therapist is very good !!!! . . . but each time I arrive or depart, the reception / office is terrible. They sit behind this glass enclosure, that they open to assist you. They are almost always on the phone, so I need to wait until they are finished before I’m able to be helped. This is frequently 5-10 minutes, making me late for my therapy appointment. Fortunately, a number of times, my therapist has wandered i to the lobby and retrieved me (before I was able to check-in) . . . just so we can start close to on-time. Their hours are convenient and parking is good, and they take my insurance, so I keep going, but the check-in / check-out process is not good. 😢